Studio Policies

SKULP'D PILATES STUDIO

Studio Policies

SKULP’D – Privacy Policy

Effective Date: June 2026 | Last Updated: June 2026

SKULP’D Wellness Studio LLC respects your privacy and is committed to protecting your personal data. This Policy explains how we collect, use, store, share, and protect your information. This Policy complies with UAE Federal Decree-Law No. 45 of 2021 (UAE PDPL) and, where applicable, the GDPR.

1. DATA CONTROLLER

SKULP’D Wellness Studio LLC | Triple 7 Center, Al Wasl Road, Level 1, Shop F03, Dubai, UAE | Email: info@skulpd.ae | Tel: 04 577 9389

2. WHAT DATA WE COLLECT

Identity Data: Full name, date of birth, gender, photo (if provided). Contact Data: Email, mobile number, residential address. Health Data: Medical conditions, injuries, pregnancy status — special category data processed only with your explicit consent. Transaction Data: Payment history, membership status (card details handled by PCI-DSS compliant third-party processors). Booking Data: Class bookings, attendance, cancellation history. Technical Data: IP address, browser type, cookies. CCTV: Security footage retained up to 30 days.

3. HOW WE COLLECT YOUR DATA

Directly from you when you register, book, or purchase. Through Mindbody (our booking platform). Automatically via cookies on our website. From third parties where you have authorised sharing.

4. LEGAL BASIS FOR PROCESSING

Performance of a contract (to provide classes and memberships). Legal obligation (UAE law compliance). Legitimate interests (Studio operations, fraud prevention, marketing to existing members). Consent (health data, optional marketing, photography). You may withdraw consent at any time by contacting info@skulpd.ae.

5. HOW WE USE YOUR DATA

To manage your account and membership. To process bookings, payments, and refunds. To communicate about bookings and account. To assess class suitability and ensure safety. To send newsletters and promotions (opt out at any time). To improve our website and services. To comply with legal obligations.

6. DATA SHARING

We do not sell your personal data. We share it only with: Mindbody Inc. (booking and management platform); payment processors (PCI-DSS compliant); email marketing platforms (with your consent); professional advisors bound by confidentiality; law enforcement where required by law. All third-party processors handle data under contractual data protection obligations.

7. INTERNATIONAL DATA TRANSFERS

Mindbody Inc. is US-based. Data may be transferred outside the UAE with appropriate safeguards including standard contractual clauses.

8. DATA RETENTION

Account and membership data: duration of membership + 7 years. Health data: membership duration + 2 years. Transaction data: 7 years (UAE accounting law). CCTV: overwritten after 30 days. Marketing data: until you unsubscribe.

9. COOKIES

We use strictly necessary cookies (cannot be disabled), analytics cookies (with consent), and marketing cookies (with consent). You can manage preferences through your browser settings or our consent banner.

10. YOUR RIGHTS

Subject to applicable law, you have the right to: access your data; rectify inaccurate data; erasure (subject to retention obligations); restrict processing; data portability; object to processing; withdraw consent. To exercise these rights, contact info@skulpd.ae. We respond within 30 days. You may also lodge a complaint with the UAE Data Office.

11. SECURITY

We implement appropriate technical and organisational security measures including encrypted storage and access controls. In the event of a data breach posing risk to your rights, we will notify relevant authorities and affected individuals as required by law.

12. MINORS

Our Services are not directed at persons under 14. We do not knowingly collect data from children under 14 without verifiable parental consent. Contact info@skulpd.ae immediately if you believe a minor’s data has been collected without consent.

13. UPDATES TO THIS POLICY

We may update this Policy at any time. Material changes will be communicated by email or prominent notice on the website. Continued use of our Services constitutes acceptance.

14. CONTACT US

SKULP’D Wellness Studio – Data Privacy Contact | Triple 7 Center, Al Wasl Road, Level 1, Shop F03, Dubai, UAE | Email: info@skulpd.ae | Tel: 04 577 9389 | Website: https://skulpd.ae